Agoda vs Airbnb: Which Is Better For Hosts? [2024]

Not sure where to list your vacation rental? We’re sharing a comparison guide on Agoda vs Airbnb.

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Check out our roundup of the best listing sites!

Which platform offers the best opportunity for hosts: Agoda or Airbnb? 

In the competitive online accommodation market, the decision of where to list your property can significantly influence your success. Selecting the right platform affects everything from your property’s visibility to your overall earnings. 

This guide provides a thorough comparison of Agoda and Airbnb, aiming to equip hosts with the necessary information to choose the platform that best suits their needs and goals.

Can You List on Both Agoda and Airbnb?

Yes, you can list your property on both Agoda and Airbnb. This way, more people can see your listing, which might lead to more bookings. However, there are some downsides, like the chance of getting two bookings for the same dates if the calendars on both sites aren’t updated to match each other. Also, keeping up with more than one site can take a lot of work because you have to make sure all your information is the same everywhere and answer messages from guests.

A good solution to these problems is to use something called a channel manager. This tool keeps your calendar up to date on all sites at once, so you don’t have to worry about double bookings. It can also help you manage messages from guests in one place, making it easier to keep track of everything. 

While this response doesn’t give you direct links to these tools, you can easily find them with a quick internet search. They can be a big help for anyone listing their property on multiple websites like Agoda and Airbnb.

If you’ve also listed your property on VRBO, check out our guide on syncing Airbnb and VRBO calendars.

What is Agoda?

Agoda.com is a prominent travel website owned by Booking Holdings Inc., a company with a portfolio including Booking.com, Priceline.com, Kayak.com, Cheapflights.com, and Rentalcars.com. 

agoda

Since its initial public offering in 1999, Booking Holdings has grown into one of the largest travel companies globally, consistently ranking in the Fortune 500. In 2022, it reported revenues of $17 billion.

Agoda was acquired by Booking Holdings in 2007 and has become one of its most significant assets. Known for offering discounts on a wide range of lodging options, Agoda has introduced several features aimed at saving money for its users, such as AgodaCash, AgodaVIP, and various promo codes. With a strong track record, Agoda is recognized as a legitimate company in the travel industry. 

As of 2023, it employs over 6,500 people in more than 30 countries and offers services in 39 languages through its website and mobile app.

What is Airbnb?

Airbnb offers a platform for travelers seeking personalized vacation experiences, with more than 6.6 million listings in over 220 countries and regions. It provides a variety of property types, from shared spaces to entire homes, catering to different preferences and budgets. 

Airbnb emphasizes safety and support for travelers through 24/7 customer service, the Airbnb Safety Center, and an Urgent Support Line. It also acknowledges outstanding hosts with the Superhost designation and assures home quality and comfort with the Airbnb Plus label. 

Overall, Airbnb serves as a resource for travelers looking for unique accommodations and a memorable vacation experience.

Agoda vs Airbnb: An Overview

Here’s a closer look at the key differences between Agoda and Airbnb:

Comparison pointAgodaAirbnb
Costs For HostsCharges a commission fee that ranges from 5% to 15% mainly depending on the property’s location.Guests pay listed price plus 6-12% guest service fee to Airbnb. Hosts receive listed price minus a 3% host fee
Reach and Getting BookingsOffers a vast array of accommodations such as hotels, resorts, apartments, homes, and villasOffers varied spaces, from shared rooms to private islands, attracting diverse guests, especially younger travelers
Host InsuranceDoes not explicitly mention offering host protection insuranceProvides $1M coverage through AirCover for Hosts, covering guest injuries or damages, with separate coverage for intentional acts or host belongings
Cancellation PoliciesAllows hosts to customize cancellation policies based on room or offer types and specific datesCancellation within 48 hours or after check-in incurs a 50% fee for remaining nights, between 48 hours and 30 days, a 25% fee
Customer ServiceBoth Agoda and Airbnb have received mixed feedback regarding their customer support but each platform offers comprehensive FAQs

Agoda vs Airbnb: Costs for Hosts

When choosing between Agoda and Airbnb as a platform for listing properties, understanding the cost implications for hosts is crucial. Both platforms have their own pricing structures and fees that can affect a host’s earnings.

Agoda

On Agoda, the compensation structure for hosts is influenced by several factors, including the property’s location (both city and country) and the specifics of the property’s discount type settings and connection type. 

Agoda charges a commission fee that ranges from 5% to 15%. This commission is automatically subtracted from the rates hosts enter into the system, meaning the price shown to guests already includes this fee. This approach promotes transparency and simplifies the booking process for both guests and hosts. 

However, commission rates may vary by property location. Make sure to check and understand the exact commission rate that applies to your property to accurately assess the potential earnings.

Airbnb

Airbnb operates with a different fee structure. Guests pay the listed price for their stay plus a guest service fee, which ranges from 6% to 12%. This fee is determined by the total cost of the booking and is collected by Airbnb. 

On the other hand, hosts are charged a service fee of 3%, which is deducted from the listed price of their accommodation. This means that the price hosts set is the amount they expect to receive, minus this 3% service fee. 

This model allows hosts to easily calculate their earnings from each booking, as they only need to account for the small percentage that Airbnb retains as a service fee.

Both Agoda and Airbnb offer competitive yet distinct fee structures for hosts. While Agoda’s commission rate varies and is deducted from the rate hosts input, ensuring the price seen by guests is all-inclusive, Airbnb opts for a clear-cut service fee deducted from the host’s payout, with additional fees charged to guests. 

Understanding these cost structures is essential for hosts to make informed decisions about where to list their properties and how to price them effectively.

Agoda vs Airbnb: Reach and Getting Bookings 

Agoda is a prominent Online Travel Agency (OTA) that lists over two million properties globally. It has evolved from its strong presence in Asia to achieve worldwide recognition. Agoda’s platform offers a vast array of accommodations, including over 1.8 million properties such as hotels, resorts, apartments, homes, and villas. 

This range ensures that Agoda can serve a wide variety of traveler needs, making it easier for hosts to connect with potential guests from different regions.

Airbnb is known for its wide selection of accommodation types, appealing to a broad audience, including younger travelers looking for unique experiences. The platform allows hosts to offer everything from shared rooms to exclusive private islands. 

With options including entire homes, private rooms, hotels, and shared spaces, Airbnb meets the diverse preferences of its users. This flexibility has made Airbnb a popular choice for travelers seeking accommodations that go beyond the traditional hotel experience.

Agoda vs Airbnb: Host Protection Insurance 

Currently, Agoda does not explicitly mention offering host protection insurance. If you’re planning on using Agoda to list your properties, you should be aware of this.

In contrast, Airbnb offers comprehensive protection to its hosts through the AirCover for Hosts program. This includes up to $1 million in coverage if a host is found legally responsible for a guest’s injury or property damage. The coverage extends to bodily injuries, theft or damage to the guest’s property, and damage in common areas. However, it’s important to note that this insurance does not cover intentional acts by guests or damage to the host’s own belongings, which are handled under separate host damage protection policies.

Person signing insurance papers - best insurance for AIrbnb hosts

Hosting Tip! Regardless of the platform’s provided insurance, we advise you to obtain additional insurance coverage. This added layer of protection can offer peace of mind, covering scenarios that may not be included in the platform’s policy. 

Check out our guide on the best insurance options for more information. You can also get a quote from Proper Insurance for comprehensive vacation rental coverage.

Agoda vs Airbnb: Cancellation Policies

Cancellation policies are a critical aspect for hosts to consider, as they directly impact flexibility and potential revenue.

Agoda allows hosts to customize cancellation policies based on room or offer types and specific dates. This flexibility means hosts can adjust policies for special promotions or peak seasons to protect their interests while accommodating guests’ needs.

Airbnb has a more standardized approach. If a guest cancels more than 48 hours after booking and at least 30 days before check-in, they are charged a 25% fee of the total reservation amount. For cancellations within 48 hours of check-in or after, the fee increases to 50% for the remaining nights. This structure aims to balance flexibility for guests with security for hosts.

Agoda vs Airbnb: Host Customer Support

Both Agoda and Airbnb have received mixed feedback regarding their customer support. While direct experiences may vary, each platform offers comprehensive FAQs and self-help resources, allowing hosts and guests to resolve common issues without needing to contact support directly. These resources are valuable for troubleshooting and understanding platform policies better.

Takeaway

When deciding between Agoda and Airbnb for hosting, consider the key differences:

  • Agoda offers more flexibility in setting cancellation policies and is known for its wide reach, especially in Asia, though it now has a global presence.
  • Airbnb provides hosts with host protection insurance and has a more uniform cancellation policy, which might appeal to hosts looking for simplicity and security.

Remember, listing on multiple platforms can maximize your property’s visibility and booking potential. Using a channel manager can streamline this process, keeping calendars synchronized and reducing the workload of managing multiple listings. 

For those looking to expand their reach, exploring the best listing sites and channel manager options can provide a strategic advantage in the competitive vacation rental market.

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