Hello Landing vs Airbnb: Which Is Better For Hosts? [2024]

This article dives deep into the Hello Landing vs Airbnb debate, unraveling the nuances that matter to hosts. Discover key insights on fees, reach, insurance, and more.

Disclosure: This post may contain affiliate links.

Check out our roundup of the best listing sites!

In the dynamic world of vacation rentals, hosts face a critical decision: Landing or Airbnb? Which platform offers the best advantages for your property?

This article dives deep into the Hello Landing vs Airbnb debate, unraveling the nuances that matter to hosts. Discover key insights on fees, reach, insurance, and more.

Make an informed choice for your rental business. Let’s get started!

Can You List on Both Landing and Airbnb?

Absolutely! You’re able to list your property on both Landing and Airbnb.

Having your property on multiple sites means more people can find it, potentially bringing in more bookings. Yet, managing multiple calendars might be tricky and could lead to double bookings.

A channel manager is a helpful tool here. It syncs your calendars across platforms, preventing clashes, and streamlines your messages in one place. For more details on how this works, you can explore our guide on calendar synchronization!

What is Landing?

Landing, launched in 2019 as hellolanding.com, prioritizes flexible living.

They aim to redefine apartment rentals, emphasizing freedom from leases and a chance to explore new perspectives.

Their focus is on providing guests with an easier, adaptable way to live, aligning living spaces with individual goals.

What is Airbnb?

Airbnb started its journey back in 2007 when a couple of hosts in San Francisco decided to welcome three guests into their home.

Fast forward to today, and it’s grown into this massive community with over 4 million hosts and more than 1.5 billion guests all around the world. Every day, Airbnb hosts are offering up unique places to stay and cool experiences, really bringing guests and local communities together in the most authentic way.

It’s all about making those real, global connections.

Landing vs Airbnb: An Overview

Let’s explore the fundamental differences between Landing and Airbnb to help you choose the best fit for your vacation rental business.

Comparison PointLandingAirbnb
Costs For HostsCharges 8% service fee; partners retain 92%Guests pay listed price + 6-12% guest fee; hosts receive listed price minus 3% service fee
Reach and Getting Bookings20,000+ furnished apartments in 375+ cities, catering to monthly staysDiverse accommodations from shared rooms to private islands, appealing to a broad demographic, especially young travelers
Host InsuranceNo detailed information; recommended to get personal insurance for complete coverageOffers up to $1 million in Host Insurance as part of AirCover for Hosts
Cancellation Policies24-hour cancellation without penalty; one-month rent fee within 30 days of check-in50% fee for cancellations 48 hours before or after check-in; 25% fee between 48 hours and 30 days before check-in
Customer ServiceGenerally better ratings with 4.3/5 stars on Trustpilot
FAQs available for users
Mixed reviews with 1.3/5 stars on Trustpilot
FAQs available for users

Landing vs Airbnb: Costs for Hosts

Landing charges an 8% service fee on reservation revenue, allowing partners to keep the remaining 92%. On Airbnb, guests pay the listed price plus a 6-12% guest service fee, which goes directly to Airbnb. Hosts on Airbnb receive the accommodation’s listed price, minus a 3% host service fee. 

Comparing Landing vs Airbnb costs, Landing retains an 8% fee while Airbnb follows a guest-centric fee structure, impacting both guests and hosts differently.

If you prioritize a straightforward fee structure and want guests to see the exact price they’ll pay, Landing might be the better choice. However, if you prefer a platform where guests cover a part of the service fee and you’re comfortable with a slightly complex fee structure, Airbnb could be the way to go.

Landing vs Airbnb: Reach and Getting Bookings

Landing has a growing audience and a significant presence in 375+ cities, offering over 20,000 fully furnished, flexible-lease apartments for the new generation of renters. They specialize in helping individuals find living spaces, catering to monthly stays.

Conversely, Airbnb hosts provide a diverse array of accommodations, spanning shared rooms to private islands. They categorize accommodations into entire places, private rooms, hotel rooms, and shared rooms, offering a wide range of unique stays. Airbnb’s reach extends to a diverse demographic, particularly appealing to young travelers seeking various types of accommodations.

Landing vs Airbnb: Host Protection Insurance

Airbnb’s Host Insurance is a part of AirCover for Hosts and offers up to $1 million in coverage. It protects hosts if they’re legally responsible for a guest’s injury or property damage during their stay. This coverage extends to Co-Hosts and cleaners, instilling confidence in hosting on Airbnb.

Vacation rental property host and cleaning service signing cleaning contract - Why an Airbnb Cleaning Contract is Essential for Hosts

Landing doesn’t provide detailed information on host insurance. It’s advisable to secure your own insurance for comprehensive coverage.

Hosting Tip! It’s always wise to consider obtaining vacation rental insurance for comprehensive protection and added peace of mind. Exploring the best insurance options or acquiring a tailored quote from Proper Insurance ensures coverage that perfectly suits your needs. This extra layer of protection offers complete security, ensuring you’re fully covered regardless of unforeseen circumstances.

Landing vs Airbnb: Cancellation Policies

Let’s compare how cancellations work on Landing and Airbnb to understand their policies better.

Landing Cancellation Policies – Members can cancel within 24 hours of reservation creation without penalty. Cancelling more than 30 days before check-in also incurs no penalty. However, if cancellation occurs after 24 hours of reservation creation and within 30 days of check-in, a fee of one-month’s rent applies. The termination fee, minus Landing’s 8% service fee, goes to the property partner.

Airbnb Cancellation Policies – Cancellations made 48 hours or less before check-in or after check-in result in a fee of 50% of the reservation amount for the nights not stayed. If the cancellation occurs between 48 hours and 30 days before check-in, the fee is 25% of the reservation amount.

Landing vs Airbnb: Host Customer Support

Reviews for customer service on both platforms vary. Landing tends to receive better ratings on platforms like Trustpilot compared to Airbnb.

However, this difference could be due to their distinct user bases. Both platforms provide customer service assistance and FAQs to support their users.


Understanding the differences in fees, accommodation types, guest profiles, cancellation policies, and customer service quality is key. These factors shape your rental business and guest experiences.

Prefer straightforward fees and clear pricing? Choose Landing. Want diverse options and a varied guest base? Airbnb might suit you better as a host.

List on both platforms using a channel manager for wider exposure. Pick the site that fits your hosting needs. Explore more listing options in our detailed guide on the best vacation rental listing sites.

Another viable option is to build a website for your vacation rental and offer direct booking. With the right marketing planSEO strategies, and mixed with the property management software that fits your needs, you can get around the fees from these online travel agencies (OTA) and reduce the dependency on these platforms.

How useful was this post?

Your feedback helps us write better content.

Thanks for letting us know!

How could we improve this post?