Hospitable vs OwnerRez: Which Vacation Rental Software is Best for You? [2024]

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Read our review of the best vacation rental software.

Are you ready to experience hassle-free vacation rental management with the perfect vacation rental management software? Hospitable and OwnerRez have risen as two prominent short-term rental management solutions that can streamline your business and help you grow revenue, but deciding between the two can be a daunting task. 

The key lies in finding the software that aligns with your specific needs and the scale of your property portfolio. In this article, we’ll dive into a comprehensive Hospitable (Smartbnb) vs OwnerRez comparison, breaking down their features, pricing, and customer support to help you find the right match. 

Disclosure: This post contains affiliate links, and we may earn a commission at no extra cost to you. The information in this post is based on the in-depth research we do in order to recommend the best software to our clients.

Hospitable vs OwnerRez: An Overview

OwnerRez is a robust booking management engine that offers an array of features such as channel management, CRM, messaging, website building, and accounting. One noteworthy advantage of OwnerRez is its transparent pricing structure, which allows you to choose and customize features according to your specific needs. Learn more about OwnerRez and its advantages in our review.

Hospitable (formerly Smartbnb) was initially developed with a focus on automating guest messaging. Over time, this platform has evolved to offer a broader range of valuable features. Noteworthy additions to its functionality include direct bookings, synchronized pricing, preloaded templates, task management, and detailed log reports. 

Pricing

HospitableOwnerRez
Plans start at $40/mo Plans start at $40/mo
Calculate your costCalculate your cost
Free TrialFree Trial
14 days14 days

Winner: Tie

Even though Hospitable and OwnerRez share similar price points, their approaches differ in terms of packaging and customization. Hospitable has a slight advantage as it provides an all-inclusive package at a fixed price, while with OwnerRez you can customize your plan by selecting the features you require, but those features cost extra.

Hospitable has a pricing structure that is based on the number of properties you manage, rather than relying on tiered pricing. The starting cost is $40/month for up to 2 properties, and you’ll have access to all available features. As your business expands, you will only be billed for properties that have had check-ins.

On the other hand, OwnerRez offers a transparent pricing model that enables you to tailor your plan according to your specific needs. Their basic pricing starts at $40/month for a single property and includes features such as a channel manager, digital signature functionality, auto-responders, and more. Some of the tools that are available at an additional cost are website builder, property management, and QuickBooks integration.

If you wish to experience how Hospitable or OwnerRez integrates with your business, you can sign up for their 14-day free trials.

Features

HospitableOwnerRez
✅ Multi Calendar✅ Multi Calendar
Sync and manage your bookings from a single calendarSync and manage your bookings from a single calendar
✅ Unified Inbox✅ Unified Inbox
Read and reply to all messages from a single inbox (booking sites, SMS, email, WhatsApp)Read and reply to all messages from a single inbox (booking sites, SMS)
✅ Channel Manager✅ Channel Manager
Sync bookings and property data across several channels – Airbnb, Booking.com, VrboSync bookings and property data across several channels like Airbnb, Vrbo, Booking.com, and Home to Go
✅ Booking Website Builder✅ Booking Website Builder
Build a website for direct bookings and paymentsBuild a booking website for direct bookings and payments
✅ Owner Portal✅ Owner Portal
Generate owner statements and insightful reportsGenerate owner statements and insightful reports
❌ Accounting Features✅ Accounting Features
No integrated accounting features, but you can export financial reportsKeep track of income, expense, and payments, and integrate directly with Quickbooks
✅ Automation Tools✅ Automation Tools
Automate guest responses, manage reviews, and streamline other repetitive tasksAutomate guest messages, manage reviews, and streamline other repetitive tasks
✅ Task Management✅ Task Management
Organize your team and assign them tasks, including check-ins and check-outsOrganize your team and assign them tasks, including check-ins and check-outs
❌ Revenue Management❌ Revenue Management
Provides a pricing sync featureIntegrates with a number of dynamic pricing tools as an alternative solution
✅ Open API✅ Open API
Build custom integrationsBuild custom integrations

Winner: OwnerRez

While both Hospitable and OwnerRez offer extensive feature sets that cater to the needs of vacation rental businesses, OwnerRez stands out by offering a few additional features.

With OwnerRez, you’ll be able to eliminate the need for separate applications to track expenses, calculate revenue, and perform related financial tasks that would be required when using Hospitable. OwnerRez also simplifies your taxes and has more expansive reporting functionalities. 

While these features may not be relevant to everyone, they can be a decisive factor for certain businesses.

Customer Support

HospitableOwnerRez
4.8 Custom Support rating on Capterra – Email and live chat4.9 Custom Support rating on Capterra – Email and phone

Winner: Tie

Hospitable and OwnerRez both excel in delivering exceptional customer service. They have incredibly high ratings with overwhelmingly positive reviews. Regardless of which platform you choose, rest assured that you can rely on their dedicated customer support team to assist you promptly and efficiently.

Conclusion – Hospitable or OwnerRez?

There’s no dramatic difference between Hospitable and OwnerRez, but there are certain distinctions that can steer you toward the right fit for your unique business needs.

As a platform that provides an all-inclusive package, Hospitable can be a reasonable choice for beginners. You’ll get access to comprehensive features that will allow you to set up a website and manage your business with ease at an affordable price point.

Due to its built-in accounting functionalities, OwnerRez may be the preferred pick for businesses that strive toward growth. You might also find it more suitable than Hospitable if you prefer software that centralizes all business operations. 

If you’re still indecisive, you can take advantage of the free trials that both Hospitable and OwnerRez provide and experience firsthand how each platform aligns with your specific needs. 

Alternatives to Hospitable and OwnerRez

Do you want to keep searching for your ideal platform? In that case, we suggest that you consider our top pick for the best vacation rental management software, the robust Uplisting. Its comprehensive set of tools and amazing customer support make it a popular choice among rental owners and managers.

Compare the best vacation rental software platforms with our free spreadsheet.

View the spreadsheet

For more options, you can check out top-rated platforms such as HostHub, Smoobu, Guesty, and Lodgify. Discover a vast selection of platforms that can match Hospitable’s comprehensiveness in our list of alternative vacation management software.

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