Lodgify vs Hospitable (Smartbnb) – Side-by-Side Comparison of Vacation Rental Software [2024]

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Read our review on the best vacation rental software.

Deciding on the right vacation rental management software is no small feat. Lodgify and Hospitable are both popular choices, but the question remains: should you opt for Hospitable or Lodgify as your go-to channel manager for your property listings?

To help you navigate this decision-making process, we’ve made a thorough Lodgify vs Hospitable (Smartbnb) comparison, weighing factors such as features, pricing, and customer support, and providing you with suitable alternatives to expand your choices.

Disclosure: This post contains affiliate links, and we may earn a commission at no extra cost to you. The information in this post is based on the in-depth research we do in order to recommend the best software to our clients.

Lodgify vs Hospitable: An Overview

Lodgify is an all-inclusive vacation rental management software. Its standout features include an intuitive channel manager, a website builder for direct bookings, task management, reporting, accounting, and more. Lodgify also offers an expanding array of automation features and seamless integrations. Learn more about this powerful software in our in-depth Lodgify review.

Hospitable (formerly Smartbnb) was primarily designed to automate guest messaging, but it has expanded its offerings to include more useful functionalities like direct bookings and task management. Additional notable features are synchronized pricing and availability across platforms, account management, robust search and filtering capabilities, preloaded templates, customizable notifications, and detailed log reports. 

Pricing

LodgifyHospitable
Plans start at $17/moPlans start at $29/mo
Calculate your costCalculate your cost
Free TrialFree Trial
7 days14 days

Winner: Hospitable

Lodgify has three pricing tiers, starting at $17/month (or $13/month when paid annually) for one property with a 1.9% booking fee. If you wish to avoid the fee, the next option is the Professional plan at $48/month. Each plan comes with an expanding list of features. They offer volume discounts, which means that the cost per property decreases as the number of properties you have increases. You can test drive Lodgify and all of its features for free for 7 days.

Hospitable’s base price for a single property managed is $29/month and the starting price for Professional is $59/month for up to 2 properties, and you’ll have access to most core features. As your business expands, you will only be charged for properties that have had check-ins. They offer a 14-day free trial.

When it comes to value and how much features you have access to, Hospitable comes out as a more affordable option.

Features

LodgifyHospitable
✅ Multi Calendar✅ Multi Calendar
View and manage all bookings from a single calendarView and manage all bookings from a single calendar
✅ Unified Inbox✅ Unified Inbox
Access and manage all messages from a unified inbox (booking sites, SMS, email, WhatsApp)Access and manage all messages from a unified inbox (booking sites, SMS, email, WhatsApp)
✅ Channel Manager✅ Channel Manager
Sync bookings and property information across several channels – Airbnb, Booking.com, Vrbo, Expedia, Google Vacation RentalsSync bookings and property information across several channels – Airbnb, Booking.com, Vrbo
✅ Booking Website Builder✅ Booking Website Builder
Create a website for direct bookings and payments – Lodgify has one of the best website builders and most templatesCreate a website for direct bookings and payments
✅ Owner Portal✅ Owner Portal
Keep your property owners up to date with current events with access to reportsKeep your property owners up to date with current events with access to reports
✅ Accounting Features❌ Accounting Features
Keep track of income, expenses, and payments, automatically calculate how much you’ve earned, and sync with apps like QuickbooksNo integrated accounting features, but you can export financial reports
✅ Automation Tools✅ Automation Tools
Automate guest responses and other repetitive tasksAutomate guest responses and other repetitive tasks
✅ Task Management✅ Task Management
Manage your team’s workload, including the check-ins and check-outsManage your team’s workload, including the check-ins and check-outs
❌ Revenue Management❌ Revenue Management
Integrates with popular pricing tools as an alternative solutionProvides a pricing sync feature
✅ Open API✅ Open API
Create custom integrationsCreate custom integrations

Winner: Lodgify

Both Lodgify and Hospitable offer comprehensive feature sets and provide you with all the necessary functionalities for managing your vacation rental business. However, Lodgify stands out by providing a couple of additional features.

For some, these features may not be relevant, but for others, they can be a prevailing factor. For example, the accounting features can eliminate the need for certain apps you’d have to use with Hospitable for tracking expenses, calculating revenue, and more. 

With Lodgify, you’ll be able to connect to more booking channels than with Hospitable. Lodgify also supports Zapier integration, which enables you to connect it with over 1,000 apps. 

Customer Support

LodgifyHospitable
4.5 Custom Support rating on Capterra – Email and live chat4.8 Custom Support rating on Capterra – Email and live chat

Winner: Hospitable

Hospitable has a very high customer service rating, reflecting the excellence of its support team. Lodgify also has a good rating, and reviews are predominantly positive, with a couple of negative experiences. What should be taken into account is that Lodgify has a drastically higher number of reviews on Capterra than Hospitable. 

Conclusion – Lodgify or Hospitable?

Lodify and Hospitable are quite alike in what they have to offer to rental owners and managers. They have robust features and reasonable price tags. However, the key to making a decision is recognizing which of the two platforms is the ideal fit for your particular business.

For small and mid-size rental owners and property managers, we would recommend Hospitable over Lodgify as it is a more affordable solution with an all-inclusive features package.

If you manage a greater number of properties or you want an end-to-end platform, you might find a better fit in Lodgify. Accounting features and Zapier integration can streamline numerous mundane operations without having to purchase and deal with yet another software.

Since both Lodgify and Hospitable offer free trials, you have the opportunity to test them out before making a decision.

Alternatives to Lodgify and Hospitable

Are you in search of a comprehensive alternative to compare alongside Lodgify and Guesty? In that case, we highly recommend Uplisting

Compare the best vacation rental software platforms with our free spreadsheet.

View the spreadsheet

Uplisting is our top pick for the best vacation rental management software because it offers a powerful set of features, excels in customer support, and continually enhances its already robust and reliable platform with new features. 

Other management platforms that are highly regarded among rental owners and property managers are Guesty, OwnerRez, HostHub, and Smoobu. Delve deeper into a wide range of alternatives to Lodgify and Hospitable by browsing through our extensive list of Lodgify and Hospitable alternatives.

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