Lodgify and OwnerRez are two of the most popular vacation rental management software platforms. In this post, we’re comparing Lodgify vs OwnerRez to help you decide which one to use for your vacation rental business. We’ll look at their pricing, features, and customer support reviews, and give our recommendations.
Lodgify vs OwnerRez – An Overview
Lodgify is a comprehensive vacation rental management software. Some of its most popular features are its channel manager and website builder, which you can use to create a direct booking website and sync your bookings across multiple channels. They’re affordably priced and have a growing list of convenient features and integrations.
OwnerRez is one of the biggest competitors to Lodgify. While it’s less well known than Lodgify, OwnerRez has nonetheless quietly been building a reliable product and has a growing number of loyal customers who love their software and customer support. Unlike Lodgify, OwnerRez offers features a la carte, so you only pay for the features you want to use.
Pricing
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| Plans starting at $32/mo (View pricing) | Plans starting at $35/mo (View pricing) |
Winner: It depends
Lodgify has the cheaper plans overall, including a $12/mo plan that comes with a 1.9% booking fee. They also offer a yearly subscription discount (unlike OwnerRez), and even steeper discounts for paying upfront for 2 years at a time.
That said, with OwnerRez you can pick and choose the features you want to pay for. So depending on the features you want and how many properties you have, OwnerRez could be the cheaper option.
OwnerRez also offers steeper volume discounts than Lodgify, so larger property management companies with several properties will probably find OwnerRez to be cheaper than Lodgify.
Features
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| ✅ Reservations Management– Manage reservations and messages from a single inbox | ✅ Reservations Management– Manage reservations and messages from a single inbox |
| ✅ Channel Manager – Automatically sync bookings and property details across multiple channels like Airbnb and Vrbo | ✅ Channel Manager– Automatically sync bookings and property details across multiple channels like Airbnb and Vrbo |
| ✅ Booking Website Builder – Easily create a direct booking website that handles payments (Note: Lodgify has more website template options) | ✅ Booking Website Builder– Easily create a direct booking website that handles payments |
| ✅ Embed Booking Widgets – Place your booking or search forms on an external website like Squarespace, Wix, or WordPress | ✅ Embed Booking Widgets – Place your booking or search forms on an external website like Squarespace, Wix, or WordPress (also has a WordPress plugin) |
| ✅ Owner Portal – Keep your property owners in the loop with access to reports | ✅ Owner Portal – Easily generate owner statements, reports, and payouts (Learn more) |
| ✅ Accounting Features– Stay on top of income and payments, and integrate with Quickbooks via Zapier | ✅ Accounting Features–Stay on top of income and payments, and integrate directly with Quickbooks |
| ✅ Automation Tools – Automate guest messages and other repetitive tasks | ✅ Automation Tools – Automate guest messages and other repetitive tasks |
| ✅ Task Management – Manage your team’s workload, including check-in and check-out procedures | ✅ Task Management – Manage your team’s workload, including check-in and check-out procedures |
Winner: Tie
Lodgify and OwnerRez are extremely similar in terms of feature sets. They both have all the necessary features for hosts and property managers to manage anywhere from 1 to 100+ vacation rental properties.
While OwnerRez has a UI that feels a bit more outdated than Lodgify, it also tends to be more reliable. There are almost no negative reviews that mention OwnerRez’s software malfunctioning. Which brings us to our next comparison, customer support.
Customer Support
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| 4.3 Customer Support rating on Capterra – Email and live chat | 5.0 Customer Support rating on Capterra – Email, live chat, phone |
Winner: OwnerRez
OwnerRez is the clear winner in the customer support department. In our experience working with OwnerRez, it feels like working with a small business. And we mean that in the best way possible. Their support team members are responsive, personable, and willing to help.
Lodgify also has good customer support in general. But unlike OwnerRez, they’ve also garnered a few negative reviews that mention some poor experiences with customer support.
Conclusion – Lodgify or OwnerRez?
So now the question is, should you use Lodgify or OwnerRez? Unfortunately, there’s no clear answer as these are both excellent software platforms with similar features and pricing.
If you’re a larger property management company (20-100+ properties), you’ll most likely find that OwnerRez is the cheaper option. Especially if you find you don’t want to pay for certain features since you can pick and choose.
OwnerRez also has better customer support in general, but the platform tends to have a bit of a steeper learning curve than Lodgify. But if you’re willing to invest the time to learn, it can be a very cost-effective way to automate and manage virtually every aspect of your vacation rental or property management business.
Compare vacation rental software options with our spreadsheet.
View spreadsheetIf you want to try out OwnerRez, you can go to OwnerRez.com to sign up for a free 14-day trial.
And if Lodgify sounds like a better fit (they are one of the most popular vacation rental software platforms for a reason), you can get a free 7-day trial at Lodgify.com.
If you can’t decide, we recommend trying them both out and even chatting with their support team to get a sense of which one feels right.
We hope this Lodgify vs OwnerRez comparison has helped you get a better sense of which of these platforms is a better fit for your vacation rental business. Be sure to check out our other resources if you want more vacation rental management and marketing ideas.
