OwnerRez vs Hostaway: Which Vacation Rental Software is Best for You? [2024]

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Read our review of the best vacation rental software.

Running a short-term rental business can feel like a never-ending juggling act, with an endless list of repetitive tasks that seems impossible to conquer in a single day. If you find yourself grappling with your to-do list, OwnerRez and Hostaway are two powerful tools that can automate these time-consuming responsibilities. 

To simplify deciding between two well-regarded and robust vacation rental management platforms, we’ve compared OwnerRez vs Hostaway, taking into account essential factors such as features, pricing, and customer support. So, let’s dive in!

Disclosure: This post contains affiliate links, and we may earn a commission at no extra cost to you. The information in this post is based on the in-depth research we do in order to recommend the best software to our clients.

OwnerRez vs Hostaway: An Overview

OwnerRez emerges as one of the leading booking management engines that can automate and centralize everything from website development and channel management to messaging and accounting. It is renowned for its user-friendly interface, integration with numerous popular booking channels, and exceptional customer support. Discover a complete analysis of OwnerRez in our detailed review.

Hostaway is another favored solution among hosts and property managers. This vacation rental software and Airbnb management system can automate every aspect of your business. Its key features are a website builder, channel manager, property management, automation functionalities, dynamic pricing, and reporting. 

Pricing

OwnerRezHostaway
Plans start at $40/moCustom pricing
Calculate your costGet a quote
Free Trial No Free Trial
14 daysDemo available

Winner: OwnerRez

OwnerRez presents a flexible pricing structure as you can select desired features and customize your plan. The base price is $40/month for a single property with all the features included except a website builder, a WordPress plugin, property management, QuickBooks integration, and SMS messaging, which cost extra. OwnerRez rewards growth with a volume discount, so for 50 properties, for example, the cost is $374/month, amounting to a mere $7.48 per unit.

Hostaway takes a distinct approach to pricing with its personalized structure tailored to your specific needs. After a scheduled demo with their representatives, they will provide you with a custom quote. 

Given the advantages of straightforward pricing, volume discount, a la carte features, and a free trial, we lean towards highlighting OwnerRez as a top contender when it comes to pricing.

Features

OwnerRezHostaway
✅ Multi Calendar✅ Multi Calendar
Use a central calendar for managing all bookingsUse a central calendar for managing all bookings
✅ Unified Inbox✅ Unified Inbox
Access all messages and handle replies from a unified inbox (booking sites, SMS)Access all messages and handle replies from a unified inbox (booking sites, SMS, email, WhatsApp)
✅ Channel Manager✅ Channel Manager
Connect with channel managers like Airbnb, Vrbo, Booking.com, and Home to Go and synchronize bookings and property informationConnect with channel managers like Airbnb, Booking.com, Vrbo, Google Vacation Rentals, and Expedia and synchronize bookings and property information 
✅ Booking Website Builder✅ Booking Website Builder
Create a direct bookings website for bookings and payments or add the OwnerRez WordPress plugin to your existing site Create a direct booking website for bookings and payments or add the Hostaway WordPress plugin to your existing site 
✅ Owner Portal✅ Owner Portal
Keep the property owners informed with owner statementsKeep the property owners informed with owner statements
✅ Accounting Features✅ Accounting Features
Keep track of income, expenses, and payments, and connect the platform to QuickbooksKeep track of income, expenses, and payments, and connect the platform to Quickbooks
✅ Automation Tools✅ Automation Tools
Automate guest messages, reviews, and maintenance managementAutomate guest messages, reviews, and maintenance management
✅ Task Management✅ Task Management
Manage your cleaning with streamlined task assignmentManage your cleaning with streamlined task assignment
❌ Revenue Management❌ Revenue Management
Supports dynamic pricing tool integration as well as integrations with revenue management tools like PriceLabs and BeyondProvides built-in dynamic pricing tool and integrates with revenue management tools like PriceLabs and Beyond as an alternative
✅ Open API✅ Open API
Build custom integrationsBuild custom integrations

Winner: Hostaway

With an impressive array of tools and extensive integrations that address any potential gaps, OwnerRez and Hostaway can fulfill all the essential operations within vacation rental management businesses. However, after meticulously considering the two solutions for overall comprehensiveness, Hostaway takes the cake due to its abundant built-in features.

A couple of tools that Hostaway offers and OwnerRez lacks are a guest portal, which acts as an information hub for guests, and coupon management functionality that lets you send personalized special offers directly from the platform. 

Hostaway also provides unique functionalities that work well for a larger portfolio of units such as its multi-unit support tool that allows you to manage hotel-style setups and its cross-listings feature that supports flexible arrangements for big groups.

Customer Support

OwnerRezHostaway
4.9 Custom Support rating on Capterra – Email and phone4.7 Custom Support rating on Capterra – Email and phone

Winner: OwnerRez

Both OwnerRez and Hostaway prioritize delivering exceptional customer service, yet OwnerRez sets the gold standard in this area with their near-perfect rating. Responsive customer support is among OwnerRez’s most acclaimed features, but Hostaway manages to keep up with its predominantly positive impressions and several isolated negative experiences. 

Conclusion – OwnerRez or Hostaway?

These two powerful platforms rightfully carry the title of leading vacation rental management platforms. However, to make the right choice, it is essential to consider your specific needs and priorities.

OwnerRez proves to be a suitable option for small to medium businesses with its transparent pricing, volume discounts, and the ability to select features a la carte. This platform remains affordable even for those managing a few units, and as your portfolio expands, you can enjoy a lower price per property.

Hostaway, on the other hand, excels in its comprehensive approach and custom pricing, catering particularly well to hosts and managers dealing with a larger number of units. With tailored features like multi-unit support and cross-listings, Hostaway suits the needs of medium to large vacation rental businesses.

Alternatives to OwnerRez and Hostaway

If neither OwnerRez nor Hostaway can rise to the task and meet all your requirements, fret not! There are many other vacation rental management software, starting from our top pick, Uplisting

Compare the best vacation rental software platforms with our free spreadsheet.

View the spreadsheet

What makes Uplisting stand out is its robust built-in feature set, consistent focus on improvements, and helpful and responsive customer service that will efficiently handle any issue. 

If you’re seeking additional alternatives for full-stack property manager platforms, consider well-regarded tools like Smoobu, iGMS, Lodgify, HostHub, and Hospitable.

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