Proper Insurance vs CBIZ: Which Is Right for You? [2024]

Between Proper Insurance vs CBIZ, which one is best for your vacation rental? We're sharing everything you need to know to help you choose.

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Navigating the world of insurance can be a maze for Airbnb and vacation rental owners.  Choosing between Proper Insurance and CBIZ is more than just picking a policy. It’s about securing your investment and peace of mind.

This article dives deep into the differences between Proper Insurance vs CBIZ. Discover which one aligns best with your unique needs. Make an informed decision that protects your hard-earned rental property.

Proper Insurance vs CBIZ: a comparison that could save you more than just money.

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What Is Proper Insurance?

Founded in 2014 by a group of former CBIZ employees, Proper Insurance has made a significant mark in the insurance industry, particularly in the niche of short-term vacation rental properties. 

Proper Insurance - best insurance for vacation rentals

With a mission to provide comprehensive and tailored insurance solutions, Proper Insurance was initially established to address the specific risks associated with short-term vacation rentals. 

It was a pioneering move to create a modern insurance policy exclusively for this sector, a feat achieved through collaboration with Lloyd’s of London, a name synonymous with trust and experience in the insurance world.


Key Features

Extensive Coverage Options

At its core, Proper Insurance’s base policy offers $1 million in general liability coverage, extendable to $2 million.

This coverage is comprehensive, encompassing property and contents insurance, location-specific risks, and a unique clause that covers damage and theft even without forced entry evidence. 

This extensive coverage ensures that property owners are protected against a wide range of potential incidents, providing peace of mind and security in the dynamic environment of short-term rentals.

Replacement for Standard Homeowners Insurance

Unlike typical insurance policies, Proper Insurance serves as a complete substitute for standard homeowners insurance. This unique aspect covers both personal and commercial use, making it an ideal choice for vacation rental property owners. 

The dual nature of this coverage means that property owners do not need separate policies for their personal and rental activities, simplifying insurance matters and providing comprehensive protection.

3-in-1 Policy Structure

The policy ingeniously combines elements of homeowners, landlord, and commercial insurance, offering a robust safety net for property owners. 

This 3-in-1 structure addresses the diverse and often complex needs of vacation rental owners, ensuring that all aspects of property ownership, rental management, and commercial liabilities are covered under a single policy.

Underwritten by Lloyd’s of London

The policies are underwritten by Lloyd’s of London, which boasts over 325 years of underwriting experience. This backing adds a layer of credibility and reliability to the insurance. 

Lloyd’s of London’s reputation for excellence and stability in the insurance market reinforces the trustworthiness of Proper Insurance’s offerings.

Endorsements from Leading Platforms

The exclusivity of endorsement by HomeAway and VRBO, two of the largest names in the vacation rental industry, speaks volumes about the trust and efficacy of Proper Insurance’s offerings. 

These endorsements reflect Proper Insurance’s alignment with industry standards and its commitment to meeting the specific needs of vacation rental hosts.

Customizable Coverage

Property owners can tailor their coverage amount and options according to their specific needs and preferences, a feature that adds flexibility and personalization. 

This flexibility is especially beneficial for property owners with unique or variable requirements, allowing them to choose a policy that best fits their situation.

Wide-Ranging Risk Coverage

Proper Insurance addresses a vast array of scenarios, from lost income and off-premise liabilities to more unique risks like bedbugs, pet-related incidents, and issues arising from alcohol consumption by guests. 

The comprehensive nature of this coverage ensures that property owners are prepared for both common and unexpected challenges in the vacation rental business.

Income Insurance Flexibility

Property owners have the liberty to select the amount of income they wish to insure, moving away from the constraints of fixed-rate policies. 

This flexibility allows owners to align their insurance coverage with their actual income levels, ensuring adequate protection without overpaying for unnecessary coverage.

Inclusive Pet and Animal Liability

The policy provides comprehensive coverage for pet and animal-related incidents without breed restrictions, a rare feature in the industry. 

This inclusivity is particularly advantageous for pet-friendly vacation rentals, ensuring that owners are protected from a variety of pet-related incidents.

Extended Coverage for Amenities and Under the Influence Incidents

Owners can extend coverage to off-premise amenities and are protected against damages caused by guests under the influence, adding an extra layer of security. 

This extended coverage is crucial for properties with additional amenities like pools or recreational facilities, as well as in scenarios involving guest intoxication.

Protection Against Overstaying Guests

An often-overlooked risk, guests who refuse to leave, is also covered under Proper Insurance’s policies. 

This protection is invaluable for property owners, providing legal and financial support in situations where guests overstay their welcome, a situation that can be both stressful and costly.

No Occupancy Restrictions

The policy does not impose restrictions based on the occupancy of the property, offering greater flexibility for property owners. 

This feature is particularly beneficial for those who alternate between personal use and rental, ensuring continuous coverage regardless of the property’s occupancy status.

HOWEVER, it’s important to note that the pricing structure of Proper Insurance may vary for property owners who live on their premises, often resulting in increased rates. 

Despite this, the comprehensive nature and customizable aspects of Proper Insurance make it a leading choice in the vacation rental insurance market.

Get a quote with Proper Insurance.

What Is CBIZ?

CBIZ has been a significant player in the insurance landscape, especially in the niche of short-term vacation rentals, since its inception in 2002. 

CBIZ vacation rental home page

Recognized as one of the pioneers in this sector, CBIZ has grown to become the largest insurer of short-term vacation rental properties in the United States. 

Serving clients across all 50 states, CBIZ has built a reputation for understanding and meeting the unique needs of short-term rental hosts. 

Accredited by the Better Business Bureau since January 2018 and boasting an A+ rating, CBIZ has established itself as a reliable and trustworthy insurance provider in the industry.


Key Features

Complete Replacement for Standard Homeowners Insurance

Like Proper Insurance, CBIZ also offers a policy that serves as a total replacement for standard homeowners insurance. This coverage encompasses both personal and commercial use of the property, ensuring that hosts have comprehensive protection without the need for multiple policies.

The inclusion of both personal and commercial aspects under one policy simplifies insurance matters for property owners and provides a seamless coverage experience.

Underwritten by Tudor Insurance

CBIZ’s policies are underwritten by Tudor Insurance, a nationally recognized leader in the insurance field.

This partnership with Tudor Insurance brings an added level of expertise and reliability to the policies offered by CBIZ, ensuring that clients are receiving top-quality insurance products.

Full Coverage for Renters and Hosts

CBIZ offers full coverage that caters to both renters and hosts. This 2-in-1 coverage model addresses the needs of both parties involved in the vacation rental process, providing a comprehensive safety net that covers a wide range of scenarios and potential risks.

Long Track Record in Vacation Rental Insurance

With its long-standing presence in the vacation rental insurance market, CBIZ brings a wealth of experience and understanding to its policies. This track record is a testament to their deep knowledge of the industry and their ability to adapt and evolve with the changing dynamics of vacation rentals.

Standard Coverage Amounts and Limits

CBIZ’s policies offer standard coverage amounts and limits that are suitable for most hosts. This standardization makes it easier for hosts to understand and select their insurance coverage, ensuring that the majority of their needs are met without the complexity of excessive customization.

Comprehensive Scenario and Risk Coverage

Similar to Proper Insurance, CBIZ covers common scenarios and risks associated with vacation rentals. This includes lost income, property damage, liability, theft, vandalism, and accidental damage.

Such comprehensive coverage is crucial for hosts to protect their investments and maintain a stable rental business.

Extra Insurance Benefits

CBIZ offers additional benefits like permitting hosts to provide a limited amount of alcohol to guests without it becoming a liability issue. This feature is particularly advantageous for hosts who wish to offer added amenities or services to enhance their guests’ experience.

Limitations on Coverage

Sewer and Drain Backup Damage Limit

CBIZ’s policy covers damage due to sewer and drain backups but only up to a limit of $25,000. This cap may be a consideration for hosts in areas prone to such issues or for those with properties that have a higher risk of sewer-related damage.

Cap on Repairs Downtime

The insurance coverage is capped at $50,000 when the property is unavailable for rentals due to repairs. This limitation is essential for hosts to consider, especially those with high-value properties or those who face longer repair times.

Medical Expense Coverage Limit

In case of injuries, CBIZ covers medical expenses, but this is limited to $5,000 per person. Hosts should be aware of this limitation, especially in scenarios where guests might be at a higher risk of injury.

Overall, CBIZ offers a solid and reliable insurance option for short-term vacation rental hosts, with a comprehensive range of coverages and a notable track record in the industry.

However, hosts should carefully consider the policy limitations and ensure that the coverage aligns with their specific property risks and rental scenarios.

Proper Insurance vs CBIZ: How Do They Compare?

When it comes to choosing the right insurance for your short-term vacation rental, understanding the differences between leading providers like Proper Insurance and CBIZ is crucial. 

Here’s a breakdown based on several key comparison criteria:


Proper Insurance offers extensive coverage, including a $1 million base policy extendable to $2 million, covering a wide range of scenarios. 

CBIZ also provides comprehensive coverage, but with some limitations, like a cap on sewer and drain backup damages and medical expenses. Proper Insurance stands out for its customizable coverage and inclusive pet liability without breed restrictions.


Comparing premiums, deductibles, and fees is essential but can be challenging due to the variability based on individual property characteristics and locations.

Generally, both companies offer competitive pricing, but the cost can be higher for properties where the owner resides.

Claims Process

The ease and efficiency of the claims process are vital for hosts. Both Proper Insurance and CBIZ have streamlined processes, but individual experiences can vary.

We recommend reading reviews and gathering feedback from other hosts regarding their claims experiences with each company.

Customer Service

Responsive and supportive customer service is crucial, especially in times of need. 

Both companies have a reputation for good customer service, but again, it’s beneficial to look for reviews and testimonials for real-world insights.

Reviews from Other Hosts

Feedback from other hosts who have used each company can provide invaluable insights. 

Look for reviews focusing on aspects like ease of claim process, customer service responsiveness, and overall satisfaction with coverage.


The actual policy cost will vary based on numerous factors. Both Proper Insurance and CBIZ offer various payment options and may have discounts available. 

It’s important to get quotes based on your specific situation to compare accurately.

CriteriaProper InsuranceCBIZ
CoverageExtensive, customizable, no breed restrictions for petsComprehensive, some coverage limits
CostVaries, potentially higher for owner-occupied propertiesVaries, competitive pricing
Claims ProcessStreamlined, user-friendlyEfficient, easy process
Customer ServiceGood reputation, responsiveKnown for supportive service
ReviewsGenerally positive, praised for coverage optionsMostly positive, noted for experience in the field
PriceVaries, customizable to needsStandard, with possible discounts

Choosing the Best Option

When selecting the most suitable insurance for your vacation rental, consider the following tips:

  • Assess Your Specific Needs: Evaluate the unique aspects of your property, including location, amenities, and usage.
  • Compare Quotes: Get detailed quotes from both companies for a direct comparison.
  • Read Reviews and Testimonials: Look for feedback from other hosts, focusing on areas important to you.
  • Consider Long-Term Value: Don’t just look at the cost; consider the value of the coverage in relation to your rental’s specific risks.
  • Check for Flexibility and Customization: Ensure the policy can be tailored to your changing needs over time.
  • Evaluate Customer Service and Claims Process: Choose a provider known for efficient claim handling and responsive customer service.

Making an informed decision will ensure that you have the right coverage, offering peace of mind and protection for your vacation rental business.


Choosing the right insurance for short-term vacation rentals is crucial, and our comparison of Proper Insurance and CBIZ highlights two strong contenders. Proper Insurance offers extensive and customizable coverage, including unique features like inclusive pet liability.

CBIZ, known for its industry experience, provides comprehensive, straightforward coverage with certain limitations. The choice between these providers depends on individual needs, focusing on coverage, cost, and policy flexibility.

Insurance is more than a regulatory necessity; it’s a key aspect of responsible property management, protecting your investment and providing peace of mind.

Both Proper Insurance and CBIZ offer security and confidence to property owners and renters, albeit with their distinct approaches.

We recommend evaluating your specific requirements, comparing the offerings of both companies, and considering factors like coverage depth, pricing, and customer service. Contact them for personalized quotes and further information.

An informed choice, based on careful consideration of these aspects, is vital for a secure and successful hosting experience in the vibrant world of vacation rentals.

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